MA Use case Definition

The description of the MA Use cases in the first pilot iteration includes:

• User Support Intermediation pattern (USI)
• One Evidence Request
• Request Evidence in Procedure
• Preview Evidence in data Service
• Use Evidence in Procedure
• Three evidence types:  Change of Address and Civil State Certificate and Birth/Death Certificate
• Interrupted Procedure with support for Save and Resume (optional but recommended)
• Static Look-up of Evidence Type, Data Service, Authorized Authorities

In the Second iteration, the following list is a proposal of functional scope of the Moving Abroad pilots. The actual list of items to be included in the second iteration is yet to be decided by participating Member States.

• Intermediation pattern (UC#3 Pension)
• Improved usability in Procedure and data Service based upon knowledge gained from the first iteration regarding
  • Information about the OOP System in Procedure
  • Giving consent to use the OOP System in Procedure
  • Using the OOP System for Evidence Exchange
  • Preview of Evidence in data Service
  • Redirection between Procedure and data Service
  • Using the exchanged Evidence in the Procedure
  • User support and guidance
  • Improved fault tolerance and error handling in the OOP System, for example:
  • OOP System not available
  • Evidence not available
  • data Service not available
  • Evidence Provider not available
  • Delayed response from Evidence Provider
  • Evidence not received
  • Incorrect Evidence received
  • Request multiple Evidences in the same procedure instance
  • GDPR Incident and Problem Management in the OOP System
  • (Re-)Alignment with SDG
  • Handle any critical deviations from the SDG and progress made in other important EU-related projects
• Notification of deregistration conclusion
• Allow for the family contact person to retrieve evidences and submit eProcedure on behalf of all family members.