MA Use case Definition

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Partners

Luxembourg

CTIE is the IT Centre of Luxembourg Central Government. Due to the highly centralized nature of management, development, maintenance and support in the field of eGovernment and ICT at central Government level, CTIE is responsible directly or indirectly for more than 90 % of all ICT infrastructures, solutions, projects, etc. at the level of central Government in Luxembourg.

Portugal

AMA is the public institute that exercises the powers of the Ministry of State Modernization and Public Administration in the areas of modernization and administrative simplification and digital government, under the supervision of the Secretary of State for Innovation and Administrative Modernization. Its action is divided in three axis: public service delivery, digital transformation and simplification.


Romania

CIO Office: The CIO Office is part of the General Secretariat of the Government (aka the Prime Minister’s Office). It coordinates the IT&C of the Romanian central public administration, establishes the architecture of the IT&C systems, oversees the investments in IT&C and cooperates in the field of cybersecurity with the other law enforcement, defense and intelligence agencies. The CIO Office will coordinate Romania’s participation in the pilot.

Slovenia

The Ministry of Public Administration is one of 14 ministries that constitute the Slovenian government and has around 550 employees. Its main task is to optimize and ensure resources needed by other ministries and the wider public sector in order to provide efficient and high quality public services to its citizens.


Spain

The Ministerio de Política Territorial y Función Pública (former Ministerio de Hacienda y Función Pública - MINHAP) is the Spanish public body in charge and full responsible for the eGovernment strategy. It promotes the complete incorporation of information technologies and communications for the provision of public services through simplified procedures and processes aiming at the modernization of the entire sector.


Sweden

Skatteverket (SKV): The main functions of the Swedish tax agency (Skatteverket) are: Taxes, Population registration and Estate inventories. Skatteverket is accountable to the government but operates as an autonomous public authority. This means that the government has no influence over the tax affairs of individuals or businesses. SKV decided to leave the project based on reconsideration of internal resources. They have learned a lot from the project and will be implementing similar services to be in production by end 2022.

Component National application(s) Implementation Description (MS-specific details/constraints)
eProcedure Portal frontend Skatteverket.se/folkbokforing In development Estimated in production 2022-01-04
eProcedure Portal backend Folkbokforing
Portal to OOP TS interface Folkbokforing/Skatteverket/SSBTGU To be developed Parts of the infrastructure is in place.

Planned Pilot Scenarios

The following table depicts the different planned pilot scenarios in each iteration.

Current Scenarios

Data Consumer Member State
Dataprovider MS LU ES PT-AMA PT-SEF SI RO
eProcedure

UC1 UC2

eProcedure

UC2 UC3 (DE)

eProcedure UC1 eProcedure

UC1 UC2 UC3 (all DE)

eProcedure

UC1 UC2

Simple Procedure

UC1 UC2

LU Real Data

UC1 (UC2)

N/A UC2 UC1 UC1 (UC2) UC1 (UC2)
ES Real data

All UC

N/A UC1 UC1 UC2 UC3 UC1 UC2
PT-AMA Real Data

UC1 (DT) (UC2)

UC1 N/A UC1
PT-SEF Real Data

UC1 (DO)

UC1 N/A UC1
SI Real data

UC1 UC2

UC1 UC2 N/A
RO Real Data

UC1 UC2

UC1 UC2 UC2 (UC1) UC1 UC2 N/A

Use Cases

The description of the MA Use cases in the first pilot iteration includes:

  • User Support Intermediation pattern (USI)
  • One Evidence Request
  • Request Evidence in Procedure
  • Preview Evidence in data Service
  • Use Evidence in Procedure
  • Three evidence types:  Change of Address and Civil State Certificate and Birth Certificate
  • Interrupted Procedure with support for Save and Resume (optional but recommended)
  • Static Look-up of Evidence Type, Data Service, Authorized Authorities

Second Iteration Description and Requirements

In the Second iteration, the following list is a proposal of functional scope of the Moving Abroad pilots. The actual list of items to be included in the second iteration is yet to be decided by the participating Member State.

  • Intermediation pattern; for UC#3 Pension information including other means of support.
  • De-registration Notification; Portugal needs to de-register when there is a change of domicile address. All other countries also see this new process as a needed function. It is thought to be a new process and it will need a new EvidenceType. Member States are not in agreement if it should be invoked automatically (Agency to Agency) or if there needs to be a new procedure started or at least a consent given by the domicile registrant to acknowledge that this has taken place. WP7 supports the idea of involving the data subject directly. Some MS (eg. Sweden) think they may have to change laws to make it happen. The proposed solution is based upon making the eIDASPersonIdentifier attribute mandatory in the evidence response to the registration procedure. When the registration procedure is completed, the deregistration procedure can be started using the same eIDASPersonIdentifier. The eIDASPersonIdentifier could be a reliable identifier for this purpose, since it is used in the preview of the evidence and is already mapped to the requested evidence. This will not be piloted but software will be developed and demoed. The intention is to use the USI pattern as a problem with the Subscribe & Notification pattern for the case of deregistration is that you first need to subscribe to a DO catalogue of events. In this context, every deregistration DE should be subscribed to every Domicile Registry (DO) for every citizen that can be registered in that DO. Therefore.

Under my opinion, the deregistration use case needs a “Push pattern”, to unilaterally communicate an event, instead a “Subscribe & Notification Pattern”.

  • Delegation of Powers; A family member of legal age is allowed to act as a proxy and contact person on behalf of other family members, to request moving between countries within EU. If there is support for delegation of powers between family members, the family member acting as proxy, may give consent to retrieve the required evidences, and to preview the retrieved evidences, before completing the eProcedure. Otherwise, each family member must give consent and preview their own evidences before the eProcedure can be completed. There are many complex family situations and special cases that would require further analysis. Only the most simple and straight forward cases may be considered for the second iteration of the Moving Abroad pilot. This will not be piloted but software will be developed and demoed.
  • Improved usability in Procedure and data Service based upon knowledge gained from the first iteration regarding
    • Information about the OOP System in Procedure
    • Giving consent to use the OOP System in Procedure
    • Using the OOP System for Evidence Exchange
    • Preview of Evidence in data Service
    • Redirection between Procedure and data Service
    • Using the exchanged Evidence in the Procedure
    • User support and guidance
    • Improved fault tolerance and error handling in the OOP System, for example: OOP System not available, Evidence not available, data Service not available, Evidence Provider not availableDelayed response from Evidence Provider, Evidence not received, Incorrect Evidence received
    • Request multiple Evidences in the same procedure instance
    • GDPR Incident and Problem Management in the OOP System
    • (Re-)Alignment with SDG
    • Handle critical deviations from the SDG and progress made in other important EU-related projects

Interaction Patterns

The development of the DE4A Reference Architecture started in the context of D2.4 Project Start Architecture (PSA) - First iteration and recognizes three distinct Reference Interaction Patterns; out of which MA will use mainly the USI-pattern.

  • Intermediation Pattern (MA UC#3 Pensions)
  • User-supported Intermediation Pattern (USI)

The USI pattern is a new pattern (developed with in the project) and it will be further developed after learning from the first iteration piloting. The first iteration has architectural shortcomings and does not allow all member states to pilot.

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