MA Use case Definition

Partners

Luxembourg

CTIE is the IT Centre of Luxembourg Central Government. Due to the highly centralised nature of management, development, maintenance and support in the field of eGovernment and ICT at central Government level, CTIE is responsible directly or indirectly for more than 90 % of all ICT infrastructures, solutions, projects, etc. at the level of central Government in Luxembourg.

Portugal

AMA is the public institute that exercises the powers of the Ministry of State Modernization and Public Administration in the areas of modernization and administrative simplification and digital government, under the supervision of the Secretary of State for Innovation and Administrative Modernization. Its action is divided in three axes: public service delivery, digital transformation and simplification.

Romania

CIO Office: The CIO Office is part of the General Secretariat of the Government (aka the Prime Minister’s Office). It coordinates the IT&C of the Romanian central public administration, establishes the architecture of the IT&C systems, oversees the investments in IT&C and cooperates in the field of cybersecurity with the other law enforcement, defence and intelligence agencies. The CIO Office will coordinate Romania’s participation in the pilot.

Slovenia

The Ministry of Public Administration is one of 14 ministries that constitute the Slovenian government and has around 550 employees. Its main task is to optimize and ensure resources needed by other ministries and the wider public sector in order to provide efficient and high quality public services to its citizens.

Spain

The Ministerio de Política Territorial y Función Pública (former Ministerio de Hacienda y Función Pública - MINHAP) is the Spanish public body in charge and full responsible for the eGovernment strategy. It promotes the complete incorporation of information technologies and communications for the provision of public services through simplified procedures and processes aiming at the modernization of the entire sector.

Sweden

Skatteverket (SKV): The main functions of the Swedish tax agency (Skatteverket) are: Taxes, Population registration and Estate inventories. Skatteverket is accountable to the government but operates as an autonomous public authority. This means that the government has no influence over the tax affairs of individuals or businesses.

Component	National application(s)	Implementation	Description (MS-specific details/constraints)
eProcedure Portal frontend	Skatteverket.se/folkbokforing	In development	Estimated in production 2022-01-04
eProcedure Portal backend	Folkbokforing
Portal to OOP TS interface	Folkbokforing/Skatteverket/SSBTGU	To be developed	Parts of the infrastructure is in place.

Pilot Scenarios

The follwoing table depicts the different pilot scenarios in each iteration.

Use Cases

The description of the MA Use cases in the first pilot iteration includes:

• User Support Intermediation pattern (USI)
• One Evidence Request
• Request Evidence in Procedure
• Preview Evidence in data Service
• Use Evidence in Procedure
• Three evidence types:  Change of Address and Civil State Certificate and Birth Certificate
• Interrupted Procedure with support for Save and Resume (optional but recommended)
• Static Look-up of Evidence Type, Data Service, Authorized Authorities

In the Second iteration, the following list is a proposal of functional scope of the Moving Abroad pilots. The actual list of items to be included in the second iteration is yet to be decided by the participating Member State.

• Intermediation pattern for UC#3 Pension information including other means of support
• De-registration Notification; Portugal needs to de-register when there is a change of domicile address. All other countries also see this new process as a needed function. It is thought to be a new process and it will need a new EvidenceType. Member States are not in agreement if it should be invoked automatically (Agency to Agency) or if there needs to be a new procedure started or at least a consent given by the domicile registrant to acknowledge that this has taken place. WP7 supports the idea of involving the data subject directly. Some MS (eg. Sweden) think they may have to change laws to make it happen.
• Delegtion of Powers; Allow for the family contact person to retrieve evidences and submit eProcedure on behalf of all family members.
• Improved usability in Procedure and data Service based upon knowledge gained from the first iteration regarding
  • Information about the OOP System in Procedure
  • Giving consent to use the OOP System in Procedure
  • Using the OOP System for Evidence Exchange
  • Preview of Evidence in data Service
  • Redirection between Procedure and data Service
  • Using the exchanged Evidence in the Procedure
  • User support and guidance
  • Improved fault tolerance and error handling in the OOP System, for example: OOP System not available, Evidence not available, data Service not available, Evidence Provider not availableDelayed response from Evidence Provider, Evidence not received, Incorrect Evidence received
  • Request multiple Evidences in the same procedure instance
  • GDPR Incident and Problem Management in the OOP System
  • (Re-)Alignment with SDG
  • Handle critical deviations from the SDG and progress made in other important EU-related projects

Interaction Patterns

The development of the DE4A Reference Architecture started in the context of D2.4 Project Start Architecture (PSA) - First iteration and recognizes three distinct Reference Interaction Patterns; out of which MA will use mainly the USI-pattern.

• Intermediation Pattern (MA UC#3 Pensions)
• User-supported Intermediation Pattern (USI)

The USI pattern is a new pattern (developed with in the project) and it will be further developed after learning from the first iteration piloting. The first iteration has architectural shortcomings and does not allow all member states to pilot.